Job description
Buy to Let Specialist (5692)
Would you like the opportunity to start a career in mortgages? Would you love to be in a role that could lead to you being supported through the completion of a CeMAP accreditation, an industry wide recognised qualification?
Joining us as a Buy to Let Specialist you will be the voice of Leeds Building Society, providing guidance on our buy to let mortgage products and building rapport, trust and relationships with your customers over the telephone. You'll be based at our Cobalt Office, located just 10 minutes from the vibrant city of Newcastle.
About the role
As a Buy to Let Specialist you'll assist new customers with all aspects of their buy to let mortgage application and support existing customers looking to switch to a new mortgage product and/or make changes to their existing mortgage. You'll communicate with customers, including business owners, in a clear, concise and friendly manner. You'll be responsible for managing your own diary and keeping accurate records for onward use by other colleagues, along with ensuring that any follow up action is taken within agreed timescales. This role is on our Career Pathway which means it could lead to you completing CeMAP and becoming a fully qualified Mortgage Consultant.
Our vibrant mortgage department is open Monday to Friday 8am-6pm and Saturdays 9am-5pm. You'll work 35 hours per week with a set six-week rota including one in three Saturdays.
What will you bring to the role?
We're looking for someone with:
- Partial CeMAP (or equivalent) and/or the commitment to study for the full qualification
- 5 GCSE level standard qualifications (or equivalent)
- Previous work experience (essential), experience within a mortgage environment would be preferred but not essential, as full training will be provided
- Excellent written and verbal communication skills
- A proven track record in achieving objectives and performance measures
What do we offer you?
We offer a competitive rewards package including:
- A generous colleague bonus up to 12%
- Matched pension contributions up to 10%
- 26 days holiday, plus bank holidays and holiday purchase scheme of up to 5 days per annum
- Colleague Mortgage and Saver products
- Development opportunities
- 2 volunteering days per year
Our friendly, supportive culture will help you be the best you can be — now and in the future.
Why choose Leeds Building Society?
Our business is centred around community, people and society. We are a truly Purpose-led organisation and we're embarking on an exciting period of transformation which is guided by our strong foundations and financial security. We love to give our colleagues the opportunity to thrive, encouraging them to take on challenges that meet the needs of our current and future members.
Our colleagues are at the heart of everything we do and we're extremely proud of our Inclusive Employers Gold accreditation in 2023 and our three-star Best Companies accreditation in 2022 which recognises our ‘world-class' levels of engagement.
Leeds Building Society is proud to be an equal opportunity employer. We are committed to equal employment opportunities regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability or gender identity. If you have a disability or special need that requires accommodation, please contact us.
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- Branch/Department:Direct Mortgages
- Location:Cobalt Office
- Contract Type:Permanent
- Salary:£25,000 - £30,000 (dependent on experience)
- Vacancy Working Pattern:Flexible working patterns considered
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"The learning culture empowers colleagues to manage their own development opportunities" - Mamoona
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"We offer a varied benefits package, which I think is very attractive to all our colleagues and anyone thinking of joining us. Our Cycle to work scheme and our promotion of wellbeing is really, really powerful, as is the ability to buy additional holidays" - Nighat
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"We are member focused providing great service and products for our customers" – Chris
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"I've taken advantage of the holiday purchase scheme, because I've got children. It's nice to spend a little bit extra time at home with them if I can, and have a good work life balance" - Catherine